Privacy Policy

Simply Probate Services ("Simply Probate Services," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us through our website, forms, telephone communications, email, text messaging, and other services.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices you have regarding your information.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Simply Probate Services, we may collect information including:

Name

Mailing address

Property address

Telephone number

Email address

Information concerning an estate or probate matter

Information concerning property ownership

Information you voluntarily provide through our forms or communications

Information necessary to respond to your inquiries or requests

Website usage information, such as IP address, browser type, device information, referring pages, and pages visited

You should not submit Social Security numbers, bank account information, passwords, credit card information, or other highly sensitive financial information through our website unless specifically requested through a secure method.

2. How We Use Your Information

We may use information we collect to:

Respond to inquiries and requests

Contact you regarding services you have requested

Provide information about our services

Communicate with you by telephone, email, or SMS/text message

Schedule consultations or appointments

Follow up regarding an inquiry or request

Evaluate and improve our website and services

Maintain business records

Prevent fraud, abuse, or unauthorized activity

Comply with applicable laws and legal obligations

We will use information for the purposes described in this Privacy Policy or for purposes reasonably related to those purposes.

3. Text Messages and SMS Communications

If you voluntarily provide your telephone number and consent to receive SMS messages, Simply Probate Services may send text messages regarding your inquiry, requested services, appointments, follow-ups, updates, and other communications related to your request.

Message frequency varies. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to a text message. You may reply HELP for assistance.

Opting out of marketing or other optional text messages will not prevent you from receiving communications that are necessary to respond to a request you have made or to provide services you have requested, where permitted by law.

We do not require consent to receive marketing text messages as a condition of purchasing goods or services.

4. How We Share Information

We may share information with third-party service providers that assist us with operating our business, including providers of:

Website hosting

Customer relationship management systems

Email communications

SMS/text messaging

Appointment scheduling

Analytics

Advertising and marketing

Data storage

Business administration

These service providers may process information on our behalf and are expected to use it only for purposes related to the services they provide.

We may also disclose information when we believe disclosure is reasonably necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process

Protect our rights, property, or safety

Protect the rights, property, or safety of others

Detect or prevent fraud or unauthorized activity

Respond to a lawful governmental request

5. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

6. Cookies and Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve website functionality, measure advertising performance, and improve our services.

Third-party providers may collect information about your interaction with our website according to their own privacy policies.

You may be able to control cookies through your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

8. Data Retention

We may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

9. Your Choices

Depending on applicable law, you may contact us to:

Request information about the personal information we maintain about you

Request correction of inaccurate information

Request deletion of information where applicable

Opt out of certain communications

Ask questions about how your information is used

Certain information may need to be retained when required by law or reasonably necessary for legitimate business purposes.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we may update the Effective Date shown at the beginning of this policy.

Your continued use of our website after changes are posted constitutes acknowledgment of the updated Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Simply Probate Services

Email: [email protected]

Phone: 248-453-2556

Website: www.simplyprobateservices.com